Customer Service

Key Responsibilities:

• Administrative Support:

  • Perform general office duties, including filing, data entry, and maintaining records.
  • Assist with scheduling meetings, managing calendars, and organizing office events.
  • Handle correspondence, including emails and phone calls, and direct inquiries to the appropriate personnel.

• Customer Service:

  • Serve as the first point of contact for customers, addressing their inquiries and resolving issues promptly.
  • Provide information about products and services, ensuring a positive customer experience.
  • Process orders, returns, and exchanges in accordance with company policies.