Job Description – Telecallers
About the company
We bring with us a strong recruitment experience with almost 3 years into entry level hiring and handling call center processes. Established in 2018, we started with a team of 20 recruiters and now stand at a strength of 150+ recruiters and call center agents with an amazing in-house product to handle all your recruitment and customer support needs.
Language – Malayalam (Read, Write and Speak)
Location – Thrissur, Kerala
Responsibilities :
Make Calls: Place calls to potential and existing customers in Malayalam. Customer Interaction: Answer questions, provide product/service info, and ensure customer satisfaction. Data Entry: Maintain customer records and call logs accurately.
Eligibility Criteria:-
• Qualification: Any graduation or 12th pass
• Should have at least 1 year experience of customer support experience or fresher also
• Able to work on computer specially MS office with minimum typing speed of 15 WPM
• Candidate should be able to read, write and speak Malayalam fluently
• Shift timing – 9:30 am to 6:30 pm