Customer Support Associate

Job Details

Job Title -

Squarcell Resource India Pvt Ltd

Location(s) : Mumbai (Maharashtra) Exp : Years Salary : Qualification :
Course : Specialization : Other Acceptable Qualification : Other Acceptable Specizliations :

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Job Description

Company :
Type :
Contact Person :
Email :
Phone :
Website :
Address :

About Company

Squarcell Resource India Private Limited is one of the fastest growing Human Resource & Staffing Company in India. We offer various services to help organization in managing different human resource functions in a professional manner. The bouquet of our services includes Payroll Outsourcing & Staffing Solution, Training & Development, Placement Services, Manpower Recruitment. We fulfill the Manpower Management of our valued employers covering almost every sector in INDIA.

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Customer Support Associate

Location: Mumbai (Maharashtra)

Job Overview

Experience: 0 - 4 Years

Salary: 12500-20000 INR CTC Per Month

Qualification: 12th Pass

Specialization: Arts

Course: Arts

Other Course: HSC

Other Specialization:

Posted On: Jul 12, 2023

Valid Upto: Aug 11, 2023

Job Type: 0

Gender: Both Male & Female

Function: BPO

PWD: No

Job Description

Job Summary :

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
Meet call handling quotas and individual and team sales targets
Gather and analyse client data to identify possible products or services to recommend to management
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies

Company Info

Company: Squarcell Resource India Pvt Ltd

Type: Multisector

Contact Person: Pranjali Reddy

Email: pxxxxxxxxxxxxx@squarcell.com

Phone: 93xxxxx51

Website: http://www.squarcellresource.com

Address: Sector 3, Salt Lake, Kolkata, West Bengal 700091