Branch Teller is responsible for handling customer cash transactions, processing banking requests accurately, assisting customers with their queries, maintaining transaction records, and ensuring compliance with banking policies and procedures.
 

Key Responsibilities

• Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.)
• Generating referrals and leads of new customers for sale of bank’s products.
• Promoting bank’s products by taking part in marketing activities and customer visits outside the branch.
• Contact existing customers for bringing in more deposits and cross selling of bank’s products.
• Timely and accurate processing of customer transactions and requests.
• Handle customer queries and provide correct solutions to ensure there are no customer complaints.
• Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
• Ensure that all audit requirements of the bank are met optimum audit rating.
• Complete all mandatory certifications required for the role (EUIN, SP Certification etc.)
• Complete all learning activities/ trainings conducted by the bank from time to time.