Key Responsibilities

• Explain packages, offers and pricing to customers and assist them in making the right selection.
• Handle customer queries and concerns and provide timely resolution.
• Manage billing and POS transactions accurately.
• Assist customers with package-related queries.
• Ensure a smooth and positive customer experience throughout their visit.

Key Skills

• Good communication and interpersonal skills
• Customer service orientation
• Basic computer/POS knowledge
• Problem-solving ability
• Positive and approachable attitude
• Ability to work in a fast-paced, customer-facing environment
• Willingness to work in shifts/weekends