Required Skills

• Strong technical knowledge of the automobile sector
• Effective technician and customer handling skills
• Strong problem-solving and troubleshooting abilities
• Basic proficiency in computer systems and applications
• Excellent verbal and interpersonal communication skills

Key Responsibilities

• Coordinate and supervise technicians to ensure timely completion of service and repair work.
• Handle customer queries, service requests, and complaints professionally.
• Understand vehicle-related issues and coordinate with technicians for effective troubleshooting.
• Ensure vehicles are inspected, diagnosed, and serviced according to company standards.
• Explain technical issues, repair requirements, and service recommendations to customers.
• Monitor job progress and ensure timely delivery of vehicles.