Technology Support Engineer

Location: Chennai (Tamil Nadu)

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Job Overview

Experience: 5.0 - 7.0 Years

Salary: As Per Industry

Gender: Both Male & Female

Function:

Job ID: 78605

Post Live On: Aug 06, 2026

Valid Upto: Sep 05, 2026

Job Type: PermanentJob

PWD: 0

Primary Qualification

Qualification:
0

Course:
0

Specialization:
0

Additional Info

Open to Hire Local Candidates:

Working Hours:

Accomodation:

Mandatory Requisite:

Job Description

Job Summary :

Project Role : Technology Support Engineer

Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Must have skills : End User & Data center IT Asset Mgmt

Good to have skills : Software License Management

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an expert in the field of Software Asset Management you con

tribute to Kuehne + Nagel s global software license compliance.

Roles & Responsibilities:

  • Support the expansion and optimization of the global Software Asset Management organization.
  • Create awareness and promote compliant software usage within the organization.
  • Provide consultancy to consumers of software and IT support staff for their change management process.
  • Regular generation of reports to ensure and improve data quality in close collaboration with stakeholders
  • Regular monitoring, assessment and improvement of software compliance related data and KPIs
  • Trend analysis and benchmarking of KPIs
  • Identification and analysis of additional data sources contributing to higher data quality and transparency
  • Close collaboration with the Product Owner of the SAM
  • Data Warehouse to define requirements for further development of its functionality and usefulness

Professional & Technical Skills:

  • Academic degree, ideally in business informatics, IT management or software asset management skills acquired through a qualified apprenticeship or training
  • Experience in accounting, procurement or supplier management
  • Experience with the application of ITIL processes
  • High service orientation, team-oriented work style and good communication skills
  • Cost awareness and creativity to identify optimization po

tential

  • Excellent English skills, written and verbal
  • Good MS-Office skills Excel and Powerpoint in particular Resilience and flexibility

Additional Information:

  • The candidate should have minimum 5 years of experience in End User & Data center IT Asset Mgmt.
  • This position is based at our Chennai office.
  • A 15 years full time education is required.
Company Info

Company: Monster.com (India) Private Limited

Type: IT-ITeS 

Contact Person: Foundit

Email: ixxx@foundit.in

Phone: 80xxxxx11

Website: https://www.foundit.in/

Address: Wing B, 6th Floor, Smartworks, Aurobindo Galaxy, Plot No 01, Sy. No 83/1, TSIIC, HITECH City, Raidurg, Hyderabad, Telangana, 500081