Job Summary: The Receptionist is responsible for managing the front office, welcoming visitors, handling incoming calls, maintaining visitor records, and providing administrative support. The role ensures professional communication and smooth coordination between visitors, employees, vendors, and customers.

Key Responsibilities

• Welcome and assist visitors, customers, vendors, and interview candidates professionally.
• Manage incoming and outgoing telephone calls and transfer them to the concerned departments.
• Maintain visitor entry/exit records and issue visitor passes as per company policy.
• Coordinate with security for visitor management and gate pass procedures.
• Receive, record, and distribute courier, parcels, and official documents.
• Maintain the reception area in a clean and organized manner.
• Schedule and coordinate meetings, conference rooms, and appointments.
• Support HR and Administration with documentation and day-to-day office activities.
• Maintain employee contact lists and important office records.
• Coordinate with housekeeping and other support staff for smooth office operations.
• Handle incoming emails and basic correspondence when required.
• Provide information to visitors while ensuring company confidentiality and security protocols.
• Perform other administrative tasks assigned by the reporting manager.

Required Skills

• Good communication skills in Hindi and basic English.
• Professional appearance and courteous behavior.
• Knowledge of MS Office (Word, Excel, Outlook).
• Good telephone etiquette.
• Strong organizational and multitasking skills.
• Ability to maintain confidentiality and work in a professional environment.