Hiring Alert – Front Office Associate

We are looking for friendly, confident, and customer-oriented candidates to join our Front Office Team. This is an excellent opportunity for freshers who are interested in building a rewarding career in the hospitality industry.

Company Name : ITC Hotels

Position

Front Office Associate

Eligibility

• Freshers are welcome to apply.
• Candidates with excellent communication skills, a positive attitude, and a passion for guest service will be preferred.

Key Responsibilities

• Welcome and assist guests with a warm and professional approach.
• Manage guest check-in and check-out procedures efficiently.
• Handle reservations and respond to guest inquiries.
• Coordinate with various departments to ensure smooth hotel operations.
• Process payments and maintain accurate guest records.
• Address and resolve guest concerns in a professional manner.
• Ensure exceptional customer service while following company standards.
• Support daily front office activities to provide a seamless guest experience.

Required Skills

• Excellent communication and interpersonal skills.
• Pleasant personality with a customer-focused approach.
• Basic computer knowledge.
• Good problem-solving and decision-making abilities.
• Ability to work in flexible shifts, including weekends and holidays.
• Strong teamwork and coordination skills.

Career Growth Opportunities

• Gain hands-on experience in hotel operations.
• Continuous learning and professional development.
• Opportunity to build a successful career in the hospitality industry.
• Exposure to professional service standards and guest relations.

Contact Details

Contact Person: Preethi Menon
Email: Preethi.menon@itchotels.com