Role Objective: Engaging with customers, driving sales, and enhancing the store's growth and profitability will support the achievement of store sales targets.

Key Responsibilities:

• Sales & Customer Service: Meet sales targets, welcome customers, identify needs, and provide product information. Handle customer complaints, process returns, and ensure customer satisfaction.
• Cross Selling & Promotions: Promote products, special offers, and schemes, including remote selling when required.
• Order Management : Coordinate customer orders to ensure timely delivery and satisfaction.
• Stock Management: Track and tally stock daily, report sales, and ensure timely replenishment.
• Display & Merchandising: Execute product displays per visual merchandising guidelines and ensure the safety of displayed items.
• Marketing Support: Generate leads, invite customers, support store events, and gather market insights.
• Internal Processes & Reporting: Follow grooming and SOP standards, prepare sales reports, and submit them to management.
• People Development: Engage in training for self-improvement and fulfil all mandatory certifications.