Key Responsibilities:

• Handle outbound customer calls professionally and courteously.
• Provide accurate information regarding products, services, and company policies.
• Resolve customer queries, complaints, and concerns effectively.
• Maintain a high level of customer satisfaction through quality service.
• Record and update customer interactions in the system accurately.
• Follow call handling procedures and quality standards.
• Meet daily, weekly, and monthly performance targets.
• Escalate complex issues to the concerned team or supervisor when required.
• Maintain confidentiality of customer and company information.
• Ensure compliance with company policies and operational guidelines.
• Demonstrate good communication, listening, and problem-solving skills.
• Work collaboratively with team members to achieve process goals.
• Adhere to assigned work schedules and attendance requirements.
• Participate in training sessions and continuously improve product and process knowledge.
• Maintain professionalism and a positive attitude during all customer interactions.
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Requirements:

• Basic computer knowledge is mandatory.
• Good communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work in rotational shifts.
• Team player with a positive attitude.

Benefit:

• Incentives per month-2,000 to 3,0000
• Age Limit: 18 – 30 Years