Job Overview : We are looking for a confident and communication-skilled Telecaller to join our team. The candidate will be responsible for calling customers, explaining products/services, generating leads, and supporting sales activities.
The ideal candidate should have good communication skills, a positive attitude, and the ability to achieve targets.

Key Responsibilities

• Make outbound calls to potential and existing customers.

• Explain company products and services clearly to customers.

• Understand customer requirements and provide suitable solutions.

• Generate leads and convert them into sales opportunities.

• Achieve daily call targets and monthly performance goals.

• Schedule follow-ups or appointments for the sales team when required.

• Handle customer queries, objections, and complaints professionally.

• Update customer details and call records in the CRM system.

• Maintain regular follow-ups with interested customers.

• Share customer feedback and market information with the management team.

• Maintain professionalism and positive communication during calls.