Position Title: Customer Support Executive
Experience:  1 to 4 Years  
Qualification: Bachelor’s degree in Commerce, Accounting, Finance, or a related field.
Location: Navi Mumbai (Juinagar)

Key Responsibilities

• Generate accurate, GST-compliant invoices as per contracts, SLAs, and commercial terms (accuracy & TAT)
• Perform invoice verification against POs, service reports, delivery challans, and rate cards to minimize discrepancies
• Ensure compliance with GST regulations, statutory requirements, and internal controls
• Identify and resolve billing errors, invoice rejections, and client disputes within defined timelines
• Coordinate with Operations, Logistics, Service, and Finance teams for data validation and timely billing
• Validate and process vendor/service provider invoices with proper documentation
• Maintain billing records, MIS reports, and invoice trackers for audit and reporting purposes
• Track pending invoices, aging, and support month/year-end closing & reconciliations

Required Skills

• Strong knowledge of invoicing processes, billing cycles, and basic accounting principles
• Working knowledge of GST laws, tax invoicing, and statutory compliance
• Proficiency in MS Excel (VLOOKUP/XLOOKUP, Pivot Tables)
• Experience with ERP systems (SAP, Oracle, Tally, etc.)
• High attention to detail, accuracy, and ability to meet deadlines (TAT)

Preferred Skills

• Experience in service/project-based or milestone billing
• Exposure to audits, reconciliations, and financial reporting
• Familiarity with MIS reporting, invoice tracking, and aging analysis
• Experience in vendor invoice validation and dispute handling