About the Role
We are looking for passionate and energetic individuals to join our International Contact center – US Healthcare team. This role involves interacting with US-based customers, providing excellent service, and resolving queries in a professional manner. If you are a confident communicator with strong problem-solving skills, this is your chance to build a rewarding career in the Global healthcare domain.
 

Eligibility Criteria 
UG & Graduates from any discipline (Recent pass-outs preferred)
Excellent English communication skills 
Willingness to work in Night Shifts (US time zones)
Candidates must be from Bangalore or ready to relocate.
 
Key Responsibilities 
Handle inbound and outbound calls from US customers.
Resolve customer queries with empathy, accuracy, and professionalism.
Adhere to process compliance, quality, and performance metrics.
Maintain confidentiality of sensitive customer information.
Deliver high levels of customer satisfaction by ensuring first-call resolution.

Benifits:
Night Shift Allowance
Incentive (Depends on perforamance)
2 way cab (Pick up and drop)
Strong Career Growth Opportunities with learning and development programs