Organizational Brief: FA Gifts Private Limited is a leading ecommerce company which owns India's two largest online brands; Floweraura and Bakingo, backed by a USD 16 million funding by Fearing Capital. Floweraura is an online gifting Mammoth operational within the country at 40k+ pin codes and internationally present in the US, UK, Middle east Canada etc. Bakingo is a leading player in India’s online bakery ecosystem, operating 110+ cloud kitchens nationwide and three state of the art bulk production facilities at Bengaluru, Mumbai and Gurgaon. Bakingo specializes in delivering high-quality, innovative baked products. Our business & control team plays a pivotal role in expanding our product lines, optimizing pricing & inventory strategies, and driving growth across multiple sales channels.

Key Responsibilities: • Assisting the store manager in executing store operations during scheduled shifts. • Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Bakingo. • Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team. • Anticipates customer and store needs by constantly evaluating the environment and customers for cues. • Communicates information to the manager so that the team can respond as necessary to create a safe working environment during each shift for his/her staff and customers. • Assists with new staff training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team/new hires on shift to ensure operational excellence and to improve overall team performance. • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. • Develops positive relationships with the shift team by understanding and addressing individual motivation, need and concerns. • Executes store operations during scheduled shifts. • Organizes opening and closing duties as assigned. • Follows Bakingo operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all staff during each shift. • Maintains regular and consistent attendance and punctuality. • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. • Follows health, safety and sanitation guidelines for all products  

Skills and Qualifications: • Attention to detail • Coaching skills • Rotational shift 6 day of working • Works well under pressure • 0-3 years experience(as per role requirement) • Strong planning skills • Good communication skills Motivational skills • Punctual