Customer Service Executive (CSE)

Location: Mumbai (Maharashtra)

Job Overview

Experience: 0 - 03 Years

Salary: 15000-25000 INR CTC Per Month

Gender: Both Male & Female

Function: Agent

Job ID: 75567

Post Live On: Apr 17, 2026

Valid Upto: May 17, 2026

Job Type: Full Time

PWD: No

Primary Qualification

Qualification:
Graduate

Course:
Any Graduate

Specialization:
Any Graduate

Additional Info

Open to Hire Local Candidates:
Any State

Working Hours:
Day & Night Rotational

Accomodation:
Not Provided

Mandatory Requisite:
None,

Job Description

Job Summary :

We are looking for dynamic and customer-focused professionals to join our team for a leading utility client!

🔹 **Role:** Customer Service Executive (Inbound/Outbound)

🔹 **Experience:** 0-1year in contact center (Inbound)

🔹 **Qualification:** Graduate preferred / HSC with relevant experience + 1year experiance in BPO

🔹 **Languages:** English (Mandatory),  Marathi  & Hindi

🔹 **Typing Speed:** Minimum 28 WPM

 

💼 **Key Responsibilities:**

* Handle customer queries, complaints & service requests

* Deliver professional and timely resolutions

* Work on CRM tools (Salesforce/SAP)

* Maintain accurate call logs and reports

 

⭐ **What We’re Looking For:**

* Excellent communication skills

* Customer-first attitude

* Ability to work in a 24x7 rotational shift environment

 

📍 **Location:** Vashi -Navi Mumbai

📩 **Interested candidates can come for F2F interviews : **

**Venue - 3i-Infotech Ltd, Tower No.5, 4th Floor, International Infotech Park, Vashi Navi Mumbai - 400 703.

Interview Dates - Mon - Saturday(10am - 6pm)

Company Info

Company: 3i Infotech

Type: BFSI

Contact Person: MEENAKSHI PARASHAR

Email: mxxxxxxxxxxxxxxxxx@3i-infotechbpo.com

Phone: 99xxxxx89

Website: https://www.3i-infotech.com

Address: 3iinfotech C-57, Sector 57 noida