🔹 Required Skills

• Good communication skills (English + local language)
• Basic computer knowledge
• Customer service attitude
• Presentable personality
• Problem-solving ability

Key Responsibilities

• Welcome customers and guide them to the correct department

• Provide information about banking products and services

• Handle customer queries and support with basic issues

• Assist customers in filling forms and using digital banking services

• Coordinate with branch staff for smooth customer service

• Verify customer documents and maintain records

• Attend customer calls and transfer them to concerned departments

• Ensure a friendly customer experience and handle complaints politely