Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Maintain accurate records of customer interactions and transactions
• Follow up with customers to ensure issue resolution
• Provide information about products, services, and company policies
• Escalate complex issues to the concerned team when required
• Ensure customer satisfaction and maintain service quality standards

Quinte Financial Technologies Pvt. Ltd is hiring for this role.