process- Non voice process

This is a Non voice proccess to talk customer for service related issues resolved wia Chat and Email only .

It is inbound process

calls coming from uk and us only.

one side cab facility available

5 days working. 2 rotational offs

salary 18k-21k in hand hsc with 6 months exp grad fresher accepted excellent communication in English

night shifts

• Handle customer inquiries via phone, email, or chat

• Provide information on vessel schedules, cargo status, and services

• Resolve complaints and escalate complex issues when needed