process- voice process
To talks call form customer for service related issues resolved.
It is inbound process
calls coming from uk and us only.
one side cab facility available
5 days working. 2 rotational offs
salary 25k- 35k in hand hsc with 6 months exp grad fresher accepted excellent communication in English
night shifts
Handle customer inquiries via phone, email, or chat
Provide information on vessel schedules, cargo status, and services
Resolve complaints and escalate complex issues when needed