The Chief Conduct and Control Office (GM CCCO) is a transversal team within Global Markets (GM) that is responsible for overseeing the main risks and controls, while ensuring the integrity and the sustainable development in GM's portfolio of activities. GM CCCO has a global mandate across all platforms, with teams located in Americas, EMEA and APAC.
Within the GM CCCO department, the GM Operational Permanent Control & TAC/NAC[1] Coordination team (GM OPC) serves as subject matter expert on the Front Office (FO) supervision structure, operational risks assessment, controls and governance.
Sitting with the business and acting as the first line of defense (1LOD), GM OPC partners closely with FO senior management, COO, Compliance, IT & Operations and other control functions to strengthen GM operational processes. In particular, GM OPC in APAC aims to deliver:
- Protection: continuous advisory to FO as well as ad-hoc awareness & training sessions dedicated to 1LoD
- Prevention: Risk assessment: assessment, monitoring of the front-to-end control plan as well as definition of risk mitigation's action plan in collaboration with the support functions
- Supervision: Supervise the coordination TAC, NAC, IAC
- Governance: contribute to relevant APAC/ GLOBAL governances.
Similarly Regulatory Permanent Control team (GM RPC) has similar mandate than OPC but focusing on Regulatory risk with an important contribution to Governance stream.
Main responsibilities:
1. PROTECTION & RISK REMEDIATION:
- Strengthen FO to End control set up through the declaration, investigation, analysis of operational risk incidents
- Contribute to determine risk reduction actions & coordinate ad-hoc global remediation plans
- Drive the Mtier in the answer, follow up and closure of any internal or external recommendation
- Materialize, maintain & improve the FO control plan
2. PREVENTION:
- Risk Assessment: Perform Risk Assessment at FO level & coordinate Control Plan design and upgrade; roll out the combined RCSA & CRI in APAC
- Develop and manage operational risk monitoring measures and reporting (e.g. KRI, Risk Control Self-Assessment (RCSA), Conduct Risk Identification (CRI))
- In charge of maintaining the control plan & review the results of controls.
- Contribution to the rationalization, cleaning, efficiency of controls while reducing risks
- Conduct training and awareness sessions aiming to strengthen a risk mitigation culture.
3. SUPERVISION - VALIDATION PROCESS (TAC/NAC Coordination):
- Validation process: Coordinate the internal validation of exceptional transactions, new activities, proprietary custom index or automated trading strategies; Provide advisory to FO and Functions on operational risk assessment throughout the validation process. Ensure adherence to the relevant policies & proper implementation of actions points. Ensure timely implementation of conditions. Conduct Post-Implementation Review
- Ensure the quality and consistency of OPC comments;
- Ensure the timely implementation of blocking and non-blocking conditions;
- Provide advisory to FO and Functions on operational risk assessment throughout the validation process;
- Supervise Ad'hoc business reviews and post-implementation follow-up.
4. GOVERNANCE:
- Coordinate and contribute to the internal control Governance forums and provide advisory on operational risk governance
- Participate actively and manage GM contribution to other Permanent Control Committees;
- Contribute to the Regulatory Permanent Control (RPC) global governance forums and oversee the roll out of the regional RPC governance in APAC; Review the Regulatory governances, and drive changes especially in APAC when required based APAC regulatory control plan.
- Contribute to specific FO processes governance (e.g. Custom Indices, SPV, etc)
- Coordinate with LOD2&3 on permanent control related topics
Working experience:
- 2 - 6 years working experience on control maintenance, design, remediation within Operational & Regulatory risks within Global Market activities.
- Good knowledge of Microsoft Office applications (e.g. Powerpoint, Word), proficient Excel.
- Advanced technology skills is a plus (incl. VBA, Python, POWER BI)
Academic knowledge:
Master Degree in Finance, Economics, Engineering, Computer Science but open to other courses with business and finance knowledge if relevant working experience TAC/NAC refers to exceptional Transaction Approval Committee / New Activity Committee