We at Aptech Ltd, currently having position for Telecaller.

Job Title: Telecaller - Sales Executive (Franchise Development)

Job Location: Andheri West

Key Objective:

To actively generate and qualify potential business partner leads for Arena Animation, ensuring effective communication and conversion to potential franchise partnerships.

Key Responsibilities:

1. Lead Generation and Qualification:

o Make outbound calls to prospective business partners/leads generated through various sources.

o Identify the potential and suitability of prospects based on predefined criteria for Arena Animation franchises.

o Maintain an updated database of leads and ensure timely follow-up.

2. Communication and Persuasion:

o Effectively communicate the benefits of Arena Animation’s franchise model to potential partners.

o Address initial queries and objections from prospects, ensuring a positive image of the brand.

o Persuade and motivate qualified leads to take the next steps in the franchise acquisition process. To set up meeting with Sales member.

3. Collaboration with Sales and Marketing Teams:

o Work closely with the marketing team to understand ongoing campaigns and use insights to optimize calling strategies.

o Provide valuable feedback on lead quality and campaign effectiveness for continuous improvement.

4. Scheduling Meetings and Appointments:

o Schedule appointments for sales managers or Zonal Sales Head with high-potential prospects.

o Ensure smooth handovers of qualified leads for further discussions and closure at Filed level .

5. Documentation and Reporting:

o Document all interactions, responses, and outcomes with leads in CRM systems or lead management software.

o Prepare daily/weekly/monthly reports on calls made, leads generated, and conversion ratios.

6. Target Achievement:

o Meet or exceed monthly targets for lead generation and qualified conversions.

o Actively contribute to achieving the overall business growth targets for new franchise acquisitions.

7. Upskilling and Feedback:

o Stay updated on Arena Animation’s franchise policies, offerings, and market trends.

o Participate in periodic training sessions to enhance communication and sales skills.

Key Skills Required:

· Proven experience in tele calling and sales (preferably in franchise development or similar industries).

· Excellent communication skills (both verbal and written).

· Persuasive and confident with the ability to build rapport over the phone.

· Good organizational skills to manage high volumes of leads.

· Proficient in CRM software and lead management tools.

· Self-motivated and target-driven.

Qualifications:

· Bachelor’s degree in business, marketing, or a related field (preferred).

· 1-5 years of experience in tele calling or sales roles.

KPIs

· Number of calls made per day/month.

· Lead conversion rate (qualified leads).

· Appointment scheduling success rate.

· Feedback from the sales team on lead quality.