Computer Operator monitors, controls, and maintains an organization's computer systems, ensuring smooth daily operations by performing backups, running scheduled jobs, troubleshooting issues, and providing technical support, essentially acting as the hands-on manager for servers, networks, and hardware to guarantee system performance and data security. Key duties involve data entry, error correction, preventive maintenance, inventory management, user support, and collaborating with the IT team to resolve complex problems and implement updates.

Core Responsibilities

System Monitoring: Watch for errors, monitor system performance, and ensure optimal uptime for servers and networks.

Operations Execution: Start programs, submit batch jobs, and manage daily tasks according to production schedules.

Data Management: Perform regular data backups and recovery procedures to prevent data loss.

Troubleshooting: Diagnose and resolve hardware, software, and network issues, addressing user queries and system malfunctions.

Maintenance: Conduct routine tasks like system updates, patch management, cleaning equipment, and preventive maintenance.

Documentation: Maintain detailed logs of system operations, issues, and resolutions, and manage equipment inventory.

User Support: Assist and train users, providing guidance on computer usage and resolving their technical problems.

Collaboration: Work with programmers and systems analysts on testing and problem resolution.

Key Skills & Qualities

Strong understanding of computer hardware and software, Excellent problem-solving and analytical skills, Ability to follow directions and work under pressure, Detail-oriented and organized, and Good communication for user support.