A Telecaller acts as the direct voice of a company, responsible for making outbound calls to potential leads or handling inbound inquiries to promote products, explain services, and close sales. Their primary role involves engaging customers to build rapport, updating CRM databases with call records, and meeting daily or monthly sales/conversion targets. 

Required Skills:

Excellent verbal communication and persuasion skills.

Ability to work under pressure and handle rejection.

Active listening and problem-solving skills.

Proficiency in using CRM software and computers