Cafe Store Assistant

Job Role: Store Partner

Location: Bangalore

We are seeking a dedicated and customer-oriented individual to join our team as a Store Partner at our Chai-based Quick Service Restaurant (QSR). As a Store Partner, you will play a crucial role in ensuring the smooth operation of the store, providing exceptional service to our customers, and contributing to the overall success of the establishment.

Key Responsibilities:

Customer Service:

·       Greet customers warmly and assist them in making product selections.

·       Provide product information, recommendations, and suggestive selling to enhance customer experience.

·       Handle customer inquiries, concerns, and complaints in a professional and efficient manner.

·       Ensure customer satisfaction by delivering high-quality service and resolving issues promptly.

Operational Support:

·       Assist in the preparation of Chai-based beverages, ensuring adherence to recipes, quality standards, and presentation.

·       Maintain cleanliness and organization of the store, including workstations, equipment, and dining areas.

·       Follow proper food safety and sanitation procedures to uphold health and safety standards.

·       Operate cash registers, handle transactions accurately, and process payments efficiently.

Team Collaboration:

·       Work collaboratively with team members to achieve store targets and objectives.

·       Foster a positive work environment by demonstrating teamwork, respect, and professionalism.

Compliance and Safety:

·       Adhere to company policies, procedures, and standards at all times.

·       Maintain compliance with health and safety regulations, including food handling and sanitation guidelines.

·       Report any safety hazards, incidents, or maintenance issues to management promptly.

Qualifications:

·       Education: 10th Pass/Intermediate (2nd PUC) /Diploma course completion

·       Strong interpersonal and communication skills

·       Ability to work effectively in a fast-paced environment

·       Excellent customer service skills with a friendly and approachable demeanor.

·       Basic math skills for handling transactions at cash counter.

·       Previous experience in the food service industry is preferred.

·       Flexibility to work various shifts, including evenings, weekends, and holidays.

Work Hours:

• Rotational shifts (Morning/Evening/Night)
• 6 days a week, weekly off on rotation