What does a successful Cloud Engineer do at Fiserv

As a Cloud Engineer, you will play a pivotal role in ensuring the reliability, scalability, and performance of our public cloud infrastructure. You will work closely with cross-functional teams to implement best practices, automate operations, and drive continuous improvement in our cloud environments. This is a career for a highly motivated individuals who work well in a collaborative and fast-paced environment.

What you will do:

• Design, implement, and maintain highly available and scalable Public cloud infrastructure solutions
• Automate provisioning of infrastructure, including installation and configuration of third-party components, to ensure efficient delivery of stable environments.
• Guide applications being built natively in Azure, or migrating to Azure, ensuring minimal disruption to business operations.
• Troubleshoot network connectivity and interface with networking teams to implement resolutions.
• Stay abreast of new Azure features and other cloud innovations to keep the organization at the cutting edge of technology advancement.
• Implement proactive measures to enhance platform performance and resource utilization.
• Ensure public cloud environments adhere to security best practices and compliance standards (e.g., GDPR, PCI-DSS). Perform regular security assessments and implement necessary changes.
• Collaborate effectively with cross-functional teams including developers, architects, and infrastructure teams.
• Foster a culture of continuous learning and improvement.
• Create and maintain technical documentation.

What you will need to have:

• Bachelor's degree in Computer Science, Computer Technology or related field or equivalent experience required.
• Overall IT Industry experience including Infra and Application Support should be 9-11 years
• Proficiency in infrastructure as code (IaC) tools such as Terraform, Terragrunt and Terratest
• 12+ Above years of experience in cloud platform engineering or operations preferably Azure
• Experience with multiple Azure Services: Azure FW, Front Door, Application Gateways, VM's , VMSS, AKS, Service Bus, Storage Accounts, Cosmos, Azure SQL, App Service, Function Apps, EntraID
• Strong scripting and automation skills (e.g., Python, PowerShell, Bash).
• Proven track record in managing and optimizing containerized platforms
• Strong analytical skills, skilled in diagnosing and resolving cloud platform, hardware, and software issues.
• Strong understanding of cloud networking
• Familiarity with multiple database technologies like Cosmos, SQL, Redis
• Strong communication skills and ability to collaborate effectively with technical and non-technical stakeholders.
• Ability to work independently and as well as in a team environment.

What would be great to have:

• Proficiency with multiple scripting languages.
• Containerization expertise would be nice (Docker/Kubernetes).
• 1-2 years of experience deploying to Kubernetes using tools like Helm, Helmsman.
• Service Mesh experience with Istio
• Experience with Server maintenance such as creation, security, patching, preferably windows
• Experience building Load balancing solutions like App gateway and AFD. Implementing policies and serving multi-domains using AFD is a huge plus