We are looking for a dedicated and experienced Oracle Middleware & Cloud Support Engineer to join our team. The candidate should have strong expertise in Oracle SOA Suite, Oracle Identity & Access Management (IAM), Oracle Fusion Middleware, WebLogic Server, and Oracle Cloud Infrastructure (OCI). Experience with Oracle Database is a strong plus.

Key Responsibilities:

• Provide 24x7 production support for Oracle Fusion Middleware environments.
• Perform provisioning, upgrades, patching, and routine maintenance of SOA, IAM, WebLogic, and related components.
• Execute and support migration activities to Oracle Cloud Infrastructure (OCI).
• Monitor application and infrastructure health, troubleshoot issues, and perform root cause analysis.
• Collaborate with cross-functional teams for environment setup and incident resolution.
• Maintain accurate documentation of configurations, processes, and runbooks.

Required Skills:

• Hands-on experience with Oracle SOA Suite, Oracle IAM, and WebLogic Server.
• Strong understanding of Oracle Fusion Middleware architecture and components.
• Proficiency with OCI services including compute, storage, networking, and identity.
• Familiarity with automation tools and scripting for provisioning and maintenance tasks.
• Exposure to Oracle Database administration is a plus.
• Willingness and ability to work in 24x7 rotational support shifts.

• Environment Provisioning: Deploy and configure Oracle SOA Suite, IAM, WebLogic, and other Oracle Fusion Middleware components on Oracle Cloud Infrastructure (OCI) and on-prem environments.
• Day-to-Day Support: Provide operational support for production, development, and test environments, ensuring high availability and performance of middleware systems.
• Incident & Problem Management: Troubleshoot and resolve technical issues, perform root cause analysis, and implement preventive measures.
• Migration & Upgrade Activities: Plan and execute migration of environments from on-premise to OCI and perform upgrades and patching of middleware components with minimal downtime.
• Monitoring & Automation: Monitor system health, performance, and availability using OCI tools and third-party solutions. Automate repetitive tasks through scripting or automation tools.
• Security & Compliance: Ensure middleware environments comply with security standards and manage access control via Oracle IAM.
• Collaboration: Work closely with infrastructure, application development, and database teams to ensure integrated support for business applications.
• Documentation: Create and maintain detailed documentation for environment setups, standard operating procedures, and troubleshooting guides.

Career Level - IC4