Job Responsibilities:

• Owning the responsibility of boarding the passengers to our buses.
• Reaching allotted bus boarding point on time and assist passengers reaching their respective seats.
• Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist.
• Calling passengers if they don't reach on time and guiding them to the boarding point.
• Involving with all the stakeholders to highlight the issues and improve the passenger experience.
• Responsible for spot bookings and keeping daily accounts of the same.
• Travelling with the bus ,
• Assisting passengers with respect to their needs and promised amenities during the journey.
• Having Communication with Customers on journey or after journey to get ratings & reviews.

Job Requirements/Skills:

• Hospitality and customer service experience would a big plus.
• Will have to travel with bus and reach boarding point daily.
• Professional behavior while dealing with passengers and welcoming, polite language.
• Good communication skills. 
• Knowledge of one local language is required.