Customer Care Executive (Call Centre)

Job Details

Job Title -

Telecom Sector Skill Council

Location(s) : Shimla (Himachal Pradesh) Exp : Years Salary : Qualification :
Course : Specialization : Other Acceptable Qualification : Other Acceptable Specizliations :

Job Description

Company :
Type :
Contact Person :
Email :
Phone :
Website :
Address :

About Company

Telecom Sector Skill Council (TSSC) is a Non-Profit Organization, registered under the Societies Registration Act, 1860. We are an industry-led apex body, jointly set up by the Cellular Operators Association of India (COAI), Indian Cellular and Electronics Association (ICEA) and National Skill Development Corporation (NSDC), to ensure adequate availability of skilled manpower to boost growth and productivity in the Telecom sector.

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Customer Care Executive (Call Centre)

Location: Shimla (Himachal Pradesh)

Job Overview

Experience: 0 - 2 Years

Salary: 13500-25000 INR CTC Per Month

Qualification: 10+2

Specialization: NA

Course: NA

Other Course: 10+2

Other Specialization: NA

Posted On: Jun 26, 2025

Valid Upto: Jul 26, 2025

Job Type: Full Time

Gender: Both Male & Female

Function:

PWD: No

Job Description

Job Summary :

• Handle inbound customer queries and complaints professionally and empathetically. • Make outbound calls for follow-up, feedback, or service coordination when required. • Assist customers with product troubleshooting, service requests, and warranty claim processes. • Maintain up-to-date knowledge of Boat products and services to resolve issues accurately. • Ensure high levels of customer satisfaction and resolve issues within defined SLAs. • Log customer interactions in the CRM with complete an

Company Info

Company: Telecom Sector Skill Council

Type: Telecom

Contact Person: Harsha Vardhan Singh

Email: hxxxxxxxxxxxxx@tsscindia.com

Phone: 83xxxxx71

Website: https://www.tsscindia.com/

Address: Plot No. 126, 3rd Floor, Estel House, Sec 44, Gurugram, Haryana