Key Responsibility:

• Appointment Scheduling:

  Managing and updating patient appointments, ensuring timely communication with patients about their schedules, and coordinating with medical staff. 

• Handling Phone Calls:

  Answering patient inquiries, relaying information to the appropriate staff, and managing phone lines effectively. 

• Insurance Verification and Billing:

  Assisting with insurance claims, verifying patient eligibility, and handling billing inquiries and payments. 

• Maintaining Patient Records:

  Keeping patient information accurate and organized, including electronic health records and patient files. 

• Customer Service:

  Providing a positive and helpful experience for patients, visitors, and vendors, addressing concerns and resolving issues. 

• Administrative Tasks:

  Performing various clerical duties, such as filing, data entry, and managing office supplies. 

• Coordinating with Medical Staff:

  Acting as a liaison between patients and medical staff, relaying information and ensuring smooth communication. 

• Supervising Front Office Staff:

  In some cases, Front Desk Coordinators may also supervise and train other front office staff. 

• Patient Registration and Check-in/Check-out:

  Facilitating the process of patients entering and leaving the hospital, including gathering information, verifying insurance, and updating records. 

Eligibility Criteria –

·         Minimum 12th Pass or Pursuing Graduation

·         Must be above the age of 18 years.

 Salary breaks-up

9 K- 10 K Takehome