Job Title :    Customer care executive                   

 Job Location :-Bengaluru Urban

Required Qualification :Any Graduate

Salary : 2 - 2.6 INR P.A. 

  Key Roles & Responsibilities 

• Communicate with customers: Answer phone calls, respond to emails and chats, and communicate service expectations  

• Resolve customer issues: Troubleshoot and resolve customer complaints, such as those about defective products, billing errors, or delayed deliveries  

• Ensure customer satisfaction: Provide solutions to customer inquiries and work to improve customer retention  

• Build customer relationships: Research customer needs and monitor responses to customer requests  

• Establish customer service guidelines: Create customer service protocols and procedures 

 
Skills:- 

• Communication: Listen carefully and empathetically to understand what customers want and need  

• Problem-solving: Identify problems and resolve them effectively 

This job is for Cyfuture.