Front Office Assistant

Location(s) : Bengaluru Urban

Job Details

Job Title - Front Office Assistant

St Marks Hotel Private Limited

Location(s) : Bengaluru Urban Exp : 1.5 - 2 Years Salary : 2.1 - 2.7 INR L.P.A. Qualification : Graduate
Course : B.Sc Specialization : Hospitality Studies Other Course : Hotel Management Diploma Other Specialization : Front Office

Posted On : Jan 21, 2025 | Job Type : Full Time | Gender : Male | Function : Front Office Staff/Secretarial/Computer Operator | PWD : No

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Job Description

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments

Company :	St Marks Hotel Private Limited
Type :	Tourim & Hospitality
Contact Person :	Keshavareddy
Email :	hr@stmarkshotel.com
Phone :	9845682004
Website :	https://www.stmarkshotel.com
Address :	St Marks Hotel, 4/1, St Marks Road, Bangalore

About Company

St. Mark's Hotel, nestled in the heart of the city of Bangalore on St Marks Road, is a 4-star boutique hotel designed to surpass the expectations of a luxury hotel experience. Well-connected to a plethora of business hubs including offices of Microsoft, Oracle, Cisco and the like, St. Mark's is one of the best boutique hotels on St. Marks Road, and close to Brigade Road. There are also several tourist attractions and shopping centres in close proximity of the hotel.

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