The Waiter/Waitress will take orders and serve food and beverages to Guests in our Restaurants, Bars & Pool and Beach. He /She must be always aware of Guest satisfaction to deliver the perfect service experience. Duties and responsibilities include servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment.

• Ensure proper mise en place of condiments, silverware, glassware and linen prior to service

• Acknowledge guest by name and greet them with the Residence Salutation

• Take/serve food and beverage order and repeat order to guest for confirmation.

• Promote menu products constantly and  practice suggestive selling

• Observe hygiene and safety measures while handling food and beverage items

• Operate all the technical equipment which needs to be used as per manuals/instructions

• Make  use the of the  Micros cash system and present only printed bills in a clean bill folder

• Clean tables or counters after guests have finished

• Attend briefing before  the outlet service period

• Take over from the previous shift and obtain all relevant information at the start of the shift as regards pending orders, unpaid bills and guest special dietary requirements.

• Ensure all canapé, birthday cakes, special food orders and beverages are  per ordered as per the  events of the day

• Relay guest feedback to the shift leader /supervisor or manager

• Abide by procedures in the Food and Beverage Manual

• Perform other duties as assigned by the head of department.