Retail Sales Associates/ Customer Service Associates/ Sales consultant/ Trainee Associates are often the first touchpoint potential customers have to the company.
Not only do they get hands-on experience with direct interaction with consumers, but they have the opportunity to represent the company and gain valuable knowledge
about its products and services whilst influencing customer decision-making.
The key responsibilities of above role holders include and not limited to:
• Customer Service and enhancing Customer experience.
• Inventory management and Retail Store operations.
• Maximizing business efficacy and revenue through consistence performance.
• Contribute towards self-career progression along with Organisation growth.
Generally, the main focus of a sales associate is to provide remarkable customer service and to achieve predetermined sales goals.