The General Manager will oversee the daily operations of a hotel with 55 rooms, a banquet hall, and a restaurant, ensuring high levels of guest satisfaction and operational efficiency. Responsibilities include managing staff, setting performance goals, and ensuring compliance with health and safety regulations. The General Manager will develop and implement strategies to maximize revenue, control costs, and improve service quality. They will lead the management team, including department heads for housekeeping, front office, food and beverage, and maintenance, fostering a collaborative and productive work environment. The role requires effective communication with guests to address any concerns or requests and to ensure that their stay meets or exceeds expectations. The General Manager will also be responsible for budgeting, financial reporting, and developing marketing strategies to attract new business.