A picker, also known as an order picker or picker and packer, is responsible for collecting and packing products for customers from warehouses or shops. This fast-paced job involves picking items from shelves, inspecting them, and packing them for shipment. Pickers may also help with other tasks, such as moving and sorting goods, labeling and boxing products, and restocking shelves.

• Receive orders

  Pickers receive pick tickets or orders from warehouse management or staff and use technology to locate products.

• Pick items

  Pickers pull items from shelves, ensuring they meet the requirements of the order, such as quantity, size, color, or quality. They may use forklifts or machinery to safely pick items.

• Pack orders

  Pickers pack and wrap orders as required for the item or delivery type, and prepare them for shipment. They may use protective bubble wrap and cardboard boxes.

• Transport orders

  Pickers use material handling equipment to transport orders to shipping locations, such as bins or docks. They may also build pallets with orders and position them for loading onto trucks.

• Complete paperwork

  Pickers complete the necessary paperwork for the order, such as invoicing, to allow for efficient tracking.

• Maintain equipment

  Pickers maintain equipment and report any malfunctions.

• Maintain a safe environment

  Pickers adhere to health and safety policies and ensure a clean and safe work environment. 

Pickers may work in a variety of locations, including e-commerce warehouses, wholesalers, and cold storage warehouses. The role can be physically demanding and may involve bending, lifting, and carrying products