# 𝑻𝒆𝒍𝒆𝒄𝒂𝒍𝒍𝒆𝒓 𝑹𝒐𝒍𝒆𝒔 𝒂𝒏𝒅 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔
*Engage with the potential and existing customers to inform about the product or services offered
*Assess the needs and requirements of customer
*Handle the grievances of the customer and offer advice to resolve them
*Keep records of the sales phone calls and note useful information
*Pitch the services directly to the potential customers
*Store and update the customer information in the database
#𝑻𝒆𝒍𝒆𝒄𝒂𝒍𝒍𝒆𝒓 𝑺𝒌𝒊𝒍𝒍𝒔
*Prior experience in telesale representative or customer service executive
*Impeccable communication and interpersonal skills
*Relevant knowledge of MS office and telephone systems
*Ability to provide information about product and services in an easy-to-understand manner
*Solid negotiation skills and ability to resolve grievances