Handling inbound and outbound customer callsProviding excellent customer service and resolving inquiries promptly using MS Office Suite (Word, Excel, PowerPoint)Building rapport and fostering positive relationships with clients
Assisting with creating presentations for client meetings using PowerPoint.
Assisting with creating and formatting customer invoices in Excel
Contributing to proposal development for potential clients
Who We Are Looking For
Freshers or recent graduates with excellent communication and interpersonal skills
A strong work ethic, positive attitude, and ability to learn quickly
Proficiency in English (written and spoken).
Prior experience in customer service (a plus)
Proficiency in MS Office Suite (Word, Excel, PowerPoint)
Basic understanding of business communication and proposal writing