Customer Service

Location(s) : Gurugram (Haryana)

Job Details

Job Title - Customer Service

CII Model Career Centre

Location(s) : Gurugram (Haryana) Exp : 0 - 0.1 Years Salary : 2.2 - 2.7 INR L.P.A. Qualification : Graduate
Course : B.Com Specialization : Accounting and Commerce Other Course : Accounting and Commerce Other Specialization : Accounting and Commerce

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Job Description

Responding promptly to customer inquiries via phone, email, or live chat
Acknowledging and resolving customer complaints in a timely manner
Providing product information, troubleshooting assistance, and guidance to customers
Processing orders, returns, and exchanges accurately and efficiently
Liaising with other departments to address customer concerns and escalate issues when necessary
Maintaining accurate records of customer interactions and transactions
Identifying opportunities for upselling or cross-selling additional

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Company :	CII Model Career Centre
Type :	Management
Contact Person :	Saurav Kumar Mishra
Email :	saurav@cii-mcc.in
Phone :	98xxxxx15
Website :	https://ciiskills.in/ciimcc
Address :	401, 4th floor, DLF City Court, Sikanderpur Rd, Nathupur, Sector 24, Gurugram, Haryana 122002

About Company

CII Model Career Centres (MCCs) are Industry-led employment exchanges, linking youth with job and career opportunities. CII MCCs offer talent sourcing service to the industry while making tremendous social impact. They provide job seekers with psychometric-based career counselling, soft & employability skills and placement support. CII MCCs also provide Apprenticeship service to Industry as a Third Party Aggregator (TPA).

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