Customer Support Executive
Job description
1. Summary
2. Responsibilities & Duties
3. Requirements & Skills
1. Summary:
TQV is a leading testing, inspection, audit, and certification provider to industries worldwide. The India 5000 Business Awards is the most prestigious business award, recognizing the best 5000 MSME organizations with a winner page listing every year for their quality excellence. TQV is an Awards audit partner.
TQV is looking to hire an energetic, dedicated, high willingness, self-learner, and ready to work on any task assigned by the organization.
2. Responsibilities & Duties:
- Admin coordinator, with exceptional communication and problem-solving skills to handle office duties and admin-related operations.
- Handling basic office duties such as attendance sheets, checking invoices, answering routine phone calls, responding to clients & vendors via email, msg, and data to be maintained in records for overseeing all administrative tasks of the company.
- Verifying all the documents of clients and maintain the records and all backend day-to-day operations.
- Developing and implementing new policies and processes.
- Build a good relationship with clients and take feedback of provided after-sales services via voice call.
3. Requirements & skills
- Having strong vocabulary and good verbal & written communication skills in Hindi & English.
- Having basic computer knowledge and social media to upload details. (youtube video & flyer)
- Able to manage all day-to-day responsibilities as per daily tasks provided.
- Education level – Must Graduate/Higher education
- Experience – Min 2 years
- Personal characteristics – positive attitude, enthusiasm in daily activity
- Certifications – Basic computer knowledge (MS Office)
- Physical abilities – age 18 and above