Process Description – Customer Services – Inbound & Outbound
Language – Good in English and Hindi
Candidate Profile:
Speaking with Customer’s and resolving their queries (Inbound & Outbound)
Ability and willingness to learn.
Courteous with strong customer service orientation.
Good listening and responding skills.
Good communication & analytical skills
Qualification – Mix of graduate and undergraduate (Graduate - v4/v5, Undergraduate V4/V5)
Mix of experience: Fresher to Experienced - Any
Shift window -24/7 (Rotational Based on business requirements)
Week off – Rotational
Working from Office Only
Gender Mix – Male / Female
Selection Process: Candidate need to clear voice versant 4 to start the interview process
Interview Rounds
1st HR
Ops Round
Final Client Round
Process
CTC
Take home
Airtel Payment Bank
16000 - 18000
15000 - 17000
Cogent E Services Limited
Office Address : Gopalan Millennium Tower
Gopalan Enterprises, ITPL Main Rd, Phase 2, Brookfield, Bengaluru, Karnataka 560037
Google map: https://maps.google.com/?cid=15564160585988755543