Customer Service Executive

Location: Hyderabad (Telangana)

Job Overview

Experience: 1 - 31 Years

Salary: 26000-60000 INR CTC Per Month

Qualification: Graduate

Specialization: Others

Course: Bachelor in Others

Other Course: Graduate

Other Specialization: Others

Posted On: Feb 12, 2024

Valid Upto: Mar 13, 2024

Job Type: Full Time

Gender: Both Male & Female

Function: Sales/Business Development/Client Servicing

PWD: No

Job Description

Job Summary :

Dear Candidate,

Greetings!!


Please go through below job profile and call us on the listed number for interview schedule.


Role Overview:

We are looking for smart & dynamic people who are passionate about helping students realize their dreams by guiding them in making judicious & informed decisions about their education.

The successful applicant would thrive in a challenging role & be a great advisor to both the students & their parents. We would like to invite people who have worked in or would like to work with progressive organizations. If you think you would enjoy working in a fast-paced, growth-oriented organization, you are the right person for us.


Key Responsibilities:

1. Student Engagement and Counselling:

o Interact with prospective students and their families to understand their educational goals and aspirations.

o Provide detailed information about overseas education options, courses, universities, and admission requirements.

2. Admissions Process Management:

o Guide students through the entire application process, ensuring accuracy and completeness of application materials.

o Coordinate with different internal departments to facilitate smooth admissions for students.

3. Relationship Building:

o Cultivate and maintain relationships with international universities, colleges, and educational institutions.

o Collaborate with educational partners to enhance opportunities for students.


Must Have Skills:

· Excellent listening skills + Excellent communication skills & interpersonal skills, multilingual languages (where required) (English & Hindi, Malayalam, Tamil, Telugu, Kannada)

· BPO/contact center background & sales experience

· Comfortable with Daily – Weekly – Monthly sales targets

· Should enjoy working in a core sale-driven environment. Self-starter & ability to execute high-velocity closures.

· Zero to 2 years of experience in telesales

· Open to work in rotational weekly-off culture - 6 days working, including Sundays.

· Graduate in any stream


Benefits:

· Competitive salary and performance-based incentive. up-to 50,000/- per month

· Opportunities for professional growth and development.

· A supportive and collaborative work environment.


Regards

HR

FLY Consulting Services.

Company Info

Company: Apna

Type: Multisector

Contact Person: Apna

Email: sxxxxxxxxxxx@apna.co

Phone: 97xxxxx62

Website: https://www.apna.co

Address: Akemps Building, 1st Main Rd, Ashwini Layout, Ejipura, Bengaluru, Karnataka 560047