Job Title: Computer Operator
Location: Media Tech Temple Company
Reports To: IT Manager / Systems Administrator
Department: IT & Supports
Job Summary:
Media Tech Temple is seeking a detail-oriented and reliable Computer Operator to join our IT operations team. The Computer Operator will play a crucial role in maintaining the smooth running of our systems, including operating and monitoring computer hardware, software, and network equipment. This position ensures that all systems are functioning optimally, supports daily technical tasks, and assists with troubleshooting issues as they arise.
Key Responsibilities:
- System Monitoring & Operations:
- Monitor the operation of computers, servers, and network systems.
- Ensure that all equipment and software are running properly by reviewing system logs, error reports, and performance metrics.
- Run scheduled jobs, batch processes, and data backups as per company protocols.
- Ensure that critical software applications and media-related systems are up and running without interruptions.
- Troubleshooting & Support:
- Assist in diagnosing and resolving technical issues related to hardware, software, or networks.
- Respond to and resolve user-reported issues, escalating complex problems to higher-level IT staff.
- Perform routine checks to ensure systems are secure and functional, troubleshooting and addressing any errors or performance issues.
- Hardware & Software Maintenance:
- Perform basic maintenance and upgrades on computer hardware, including servers, workstations, and peripheral devices.
- Assist with the installation and configuration of new software or system updates to improve functionality and security.
- Data Management & Backup:
- Oversee data backup processes, ensuring critical data is regularly backed up and retrievable.
- Monitor storage systems, ensuring there is sufficient space for data storage needs.
- Work closely with the IT team to provide support for project implementations and other system-related tasks.
Qualifications:
- Education:
- High school diploma or equivalent required; associate degree or certification in computer science, information technology, or a related field preferred.
- Experience:
- Proven experience as a Computer Operator or in a similar IT support role.
- Experience with basic system administration, including troubleshooting hardware and software issues.
- Familiarity with media technology systems and software used in production environments is a plus.
- Skills & Abilities:
- Strong problem-solving and troubleshooting skills.
- Good understanding of computer hardware, networking, and operating systems (Windows, Linux, etc.).
- Ability to work under pressure in a fast-paced, dynamic environment.
- Excellent communication and interpersonal skills to collaborate with technical and non-technical staff.
- Strong attention to detail and the ability to work independently.